Last Revised April 10, 2015

This Privacy Policy governs the manner in which Rising Sun & Co collects, uses, maintains and discloses information collected from you, as you visit our website.  This privacy policy applies to the site and all products and services offered by Rising Sun & Co.  We value our customers and respect your privacy.

What kind of information do we collect?

We may collect personal identification information from you, such as your name, email address, mailing address, phone number, credit card information, etc., when you visit our site, place an order, subscribe to our newsletter, and in connection with other activities, services, features or resources we make available on our site.  You may visit our site anonymously.  We will collect personal identification information from you only if you voluntarily submit such information to us.  You can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.

How do we use collected information?

Rising Sun & Co may collect and use your personal information for the following purposes:

To process transactions.  We may use the information you provide when placing an order only to provide service to that order.  We will not share this information with outside parties, without your consent, except to the extent necessary to deliver the purchased product or provide the requested service.  

To send periodic emails.  We may use the email address to send information and updates pertaining to your order.  It may also be used to respond to your inquiries, questions, and/or other requests.
To improve customer service.  Information you provide helps us respond to your customer service requests and support needs more efficiently.

To personalize user experience.  We may use information in the aggregate to understand how our customers utilize the services and resources provided on our site.

To improve our site.  We may use feedback you provide to improve our products and services.

How do we protect your information?

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

Sensitive and private data exchange between the site and you happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

If for any reason you cannot access the secure server, or if you are not quite comfortable shopping online, please feel free to contact us by telephone at the number listed below and/or in the Information section of our website.

Who do we share your information with?

We do not sell, trade, or rent your personal identification information to others.  We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.  We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Do we use web browser cookies?

Our site may use "cookies" to enhance your user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent.

We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can better tailor site experiences and tools in the future.

How can I access or change my information?

You can review and change certain personal information related to your use of our online sites (such as your name and contact information). To access your information, simply sign in to your account using your email address and password, and you will be able to edit your personal information in your account profile.  Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information.  Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

You can also ask us to update your personal information by contacting us as described in the “Contacting us” section, below.  Please note that any request to update your personal information may take up to 10 days for your email request and 6-8 weeks for your postal mail request.

Your California Privacy Rights

We value your privacy and have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act.  We will not distribute your personal information to outside parties without your consent.  

Changes to this privacy policy

Rising Sun & Co has the discretion to update this privacy policy at any time.  When we do, we will post a notification on the main page of our site, revise the updated date at the bottom of this page.  We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.  You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this site, you signify your acceptance of our privacy policy.  Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, please contact us at:

Rising Sun & Co

Rising Sun & Co. 
1241 E Chestnut Ave Unit G 
Santa Ana, CA 92701